Rental management

Heros plus has created a rental management service that allows renting villas and apartments, manage bookings  and dealing with real estate and finance in a professional and reliable way.

Covering all phases of renting your property, we provide a full service of taking care of guests from first reservation click to the check out moment, guided by a thought that happy guest equals happy property owner.

RENTAL
MANAGEMENT

What We Do

Provide first point of contact for guests and general enquiries

Process deposits and payments from guests with reports to the owner

Changeovers – full property cleaning and changing of bed linen and towels

Respond to all guest inquiries

Provide guests with full directions to the property

Set-up and management of availability calendar

Welcome packs for guests

Check in/Check out

24/7 Emergency call service

Advertise on leading holiday rental websites (Booking.com, Expedia, Airbnb)

Direct connection with guests regarding time of arrival and departure

Organize the supply of necessities for guests (soap, shampoos, paper, charcoal grill, etc)

On-departure property inspection and inventory checking for losses and damages

Organize airport pickup and delivery for guests

Registration of guests with tourist authorities (E-visitor)