Rental management

HEROS PLUS has created a rental management service that allows renting villas/apartments, booking care and dealing with real estate and finance in a professional and reliable way.

Covering all phases of renting your property, we provide a full service of taking care of guests from first reservation click to a check out moment, guided by a thought that happy guest equals happy property owner.

RENTAL
MANAGEMENT

What We Do

Provide first point of contact for guests and general enquiries

Processing deposits and payments from guests with reports to the owner

Set-up and Management of availability calendar

Registration of guests with tourist authorities (E-visitor)

Provide guests with full directions to the property

Direct connection with guests regarding time of arrival and departure

Respond to all guest inquiries

Check in/Check out

24/7 Emergency call service

Advertising on leading holiday rental websites (Booking.com, Expedia, Airbnb)

Changeovers – full property cleaning and changing of bed linen, towels.

Organization of supply necessities for guests (soap, shampoos, paper, charcoal grill, etc)

On departure inspect property and check the inventory for losses and damages

Organizing airport pickup and delivery for guests

Welcome packs for guests